Last modified date: July 2, 2024
To support the delivery of our services, Arta may engage and use data processors ("Sub-Processors") with access to certain personal information related to our customers. This document provides important information about the identity, location, and purpose of each Sub-Processor we use.
Arta maintains this list of Sub-Processors to ensure transparency and compliance with data protection regulations such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). If you have any questions or concerns about our Sub-Processors, please email Arta’s DPO at privacy@arta.com.
Arta utilizes the following Sub-Processors in conjunction with the Arta services as listed below:
Sub-Processor Name
Purpose
Location
Amazon Web Services (AWS)
Cloud Hosted Infrastructure and Data Hosting
United States
APOLLO.IO
Contact information for sales prospects
Global
Better Stack
Status and incident communication
United States
Bill.com
Billing and accounting
United States
Cabrella
Insurance policy services
United States
Chubb
Insurance policy services
United States
Cookiebot.Com
Browser cookie compliance
Denmark
DHL
Shipping services
United States
Dropbox
Legal document storage
United States
FedEx
Shipping services
United States
Fly.io
Cloud Hosted Infrastructure and Data Hosting
United States
Gong.io Inc
Sales analytics and user feedback session recording
United States
Goody
Client gifting
United States
Google Analytics
Usage analytics
Google Cloud Platform (GCP)
Cloud Hosted Infrastructure
United States
Google Workspace (GSuite)
Business apps for email, calendar, collaboration, file sharing/storage, website and user analytics, and productivity
Global
Heap
Usage analytics
United States
Hubspot
Customer relationship management
United States
Intuit / Quickbooks
Billing and accounting
United States
Mailgun Technologies
Email service provider
United States
Notion Labs
Internal collaboration, communications, and documentation
United States
Salesforce
Customer support
United States
Sentry
Software error monitoring
United States
Shippo
Shipping label purchase and tracking
United States
Shopify
Cloud Hosted Infrastructure
United States
Slack
Team collaboration and communication
United States
Smarty.com
Address Validation
United States
Stitchdata
Cloud Hosted Infrastructure
United States
Stripe, Inc.
Cloud payment processing
United States
Tracktry
Shipment tracking services
United States
Twilio
SMS notification provider
United States
UPS
Shipping services
United States
Webflow
Website hosting
Global
Zendesk
Customer support
United States
Zoom
Customer support
United States
Depending on the geographic location of a Client or their authorized users, and the nature of the Services provided, Arta may also engage one or more of the following affiliates as Sub-Processors to deliver some or all of the services provided to a client:
Entity Name
Entity Location(s)
Arta Shipping, Inc.
United States
Arta Shipping UK Limited
United Kingdom
Arta Shipping Limited
Hong Kong
Arta Global Insurance Services
United States
ARTA TECHNOLOGIES
France
Arta also maintains a separate list of all fulfillment network providers where goods may be stored and shipped from based on client logistic needs and distribution channels. Information about these providers can be requested by Arta Clients by contacting their account manager.
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