Arta Sub-Processors

Third Party Sub-Processors

Last Updated: March 22, 2023

Infrastructure Sub-processors

Arta uses the following organizations to store/host/collect Personal Information, or provide other infrastructure that helps with delivery of the Arta Service. These are secure environments that are controlled by the Arta team and are protected by Data Processing Agreements:

Entity Name

Entity Type

Entity Location(s)

Amazon Web Services, Inc.

Cloud Service Provider

United States

Google, Inc.

Cloud Service Provider

United States

The PostgreSQL Global Development Group

Data Storage Services

United States

Service Specific Sub-processors

Arta works with other third-parties to provide specific functions or features within the Arta Service. These providers will have access to relevant personal information (both in an identifiable and anonymous manner) in order to provide their relevant functions. The use of information is limited to the specific purposes we’ve detailed below:

Entity Name

Entity Type

Entity Location(s)

Amplitude, Inc.

Business Analytics

United States

Bill.com, Inc.

Outsourced Payments Processor

United States

Bottle Labs, LLC

Cloud-based Customer Support Services

United States

Functional Software, Inc.

Cloud-based System Error Monitoring

United States

Hubspot, Inc.

Cloud-based Customer Contact Management

Various (Ireland, United States)

Intuit, Inc.

Cloud-based Accounting Services

Various (New Zealand, Australia, United Kingdom, United States)

The Rocket Science Group, LLC d/b/a MailChimp

Cloud-based Email Notification Services

United States

Metabase, Inc.

Database Querying Services

United States

New Relic, Inc.

Cloud-based System Performance Monitoring

United States

Rewardly, Inc.

Cloud-based Customer Contact Management

United States

Segment.io, Inc.

Business Analytics

United States

Slack Technologies, Inc.

Cloud-based Communication Services
 

United States

Stripe, Inc.

Outsourced Payments Processor

United States; Ireland; Australia

SurveyMonkey, Inc.

Cloud-based Survey Services

United States

Transferwise Ltd

Outsourced Payments Processor

United Kingdom

Trello, Inc.

Cloud-based Collaboration Services

United States

Content Delivery Channels

Arta also uses certain providers to assist and support operations under the Arta Services (as described in the Data Processing Agreement). These providers do not have direct access to data that you have shared with us, but we may collect personal information you have shared with us via these services, as part of delivering the wider Arta Service.

For example: If you contact us for support via our Facebook, Twitter or Instagram page, we will pass on your contact details and questions to other services that we use to provide support (see Service Specific Sub-processors above).

Entity Name

Entity Type

Entity Location(s)

Facebook

Cloud-based Social Network

United States (Virginia and California)

Instagram

Cloud-based Social Network

United States (Virginia and California)

Squarespace

Cloud-based CMS Services

United States

Twitter

Cloud-based Social Network

United States

LinkedIn

Cloud-based Social Network

United States

Arta Group Sub-processors

Depending on the geographic location of a Client or their Authorized Users, and the nature of the Services provided, Arta may also engage one or more of the following Affiliates as Sub-processors to deliver some or all of the Services provided to a Client:

Entity Name

Entity Location(s)

ARTA Shipping, Inc.

United States

ARTA Shipping UK Limited

United Kingdom

ARTA Shipping Limited

Hong Kong

ARTA Global Insurance Services, LLC

United States